I would like to take a moment to express my main thanks to you and your entire staff for the great prompt customer service MST always provides me. As issues arise at Broadway at the Beach depending on the situation service needs to be provided swiftly, promptly and done correctly. MST provides that Golden Service. The technicians are always cordial, understanding my needs, report their findings, ask permission to proceed with repairs, etc. you can’t put a price on that. Fine example was on Tuesday when I reported the public restroom was warm-no cooling, you along with John created a work order right then and dispatched technician Lee, Lee found the problem, reported the problem to me, asked for authorization to proceed with repairs, made repairs and kept me informed of his progress while making repairs and when the job was completed.
In the US Navy and US Coast Guard we use the term “Bravo Zulu” which translates to “Job Well Done”. To you and your staff I say “Bravo Zulu”.
Aram J. Noorigian
Broadway at the Beach